Privacy policy

This Privacy Policy describes how Salpido, operated by NIBIT INTERNATIONAL PRIVATE LIMITED, collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Full name

  • Contact details (email address, phone number, shipping & billing address)

  • Payment details (processed securely via third-party providers; we do not store card details)

  • Account details (if you create an account)

  • Customer support queries, feedback, or reviews

b. Information Collected Automatically

  • IP address, browser type, device information

  • Pages visited, time spent, and interaction data

  • Cookies and session data

  • Approximate location data (non-precise)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations, shipping updates, and invoices

  • Provide customer support

  • Improve our products, services, and website experience

  • Send promotional emails and offers (only if you opt-in)

  • Prevent fraud and ensure platform security

3. Sharing of Information

We do not sell or rent your personal information.

We may share your data only with:

  • Payment gateways (Razorpay, etc.) for secure transactions

  • Logistics partners for order delivery

  • Service providers (analytics, email tools) to improve services

  • Legal authorities, if required by law

All third parties are required to protect your data.

4. Data Retention

  • Order and transaction data may be retained for legal and accounting purposes

  • Account data is stored until you request deletion

  • Marketing preferences are stored until you opt out

5. Cookies

We use cookies to:

  • Enable website functionality

  • Analyze traffic and performance

  • Personalize your experience

You can disable cookies via browser settings, but some features may not work properly.

6. Data Security

We implement industry-standard security measures:

  • SSL encryption on all pages

  • Secure servers and restricted access

  • PCI-DSS compliant payment processing

However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt out of marketing communications

  • Request data portability (where applicable)

To exercise these rights, contact us at: nibit@salpido.com

8. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact Us

Company: NIBIT INTERNATIONAL PRIVATE LIMITED
Brand: Salpido
Email: nibit@salpido.com
Phone: +91 77367 66603 (Mon–Sat, 10 AM – 6 PM IST)
Address: 46/125, Alapatt Square, Kundannoor P.O., Kozhikode – 673655, Kerala, India